By purchasing from Donut Market, you agree to the following terms. Please read carefully before completing your transaction.
1. Acceptance of Terms
By making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Refund Policy.
2. Products and Services
We offer digital in-game items and services delivered electronically. All products are:
- Delivered digitally to your game account
- Non-physical digital goods
- Delivery times vary by product type — money is instant and items are typically instant (up to 24 hours at most), while services are manually delivered and may take up to 48 hours (see the Delivery section below)
3. Payment
- Full payment is required before order processing
- We accept credit/debit cards, PayPal, Apple Pay, and cryptocurrency
- All prices are in USD and are subject to change
- Payment processing is handled through secure, encrypted processors
4. Delivery
Delivery speed depends on the type of product:
- Money (coins): sent automatically to your in-game balance — instant.
- In-game items (spawners, gear, and similar): typically delivered instantly; some orders may take up to 24 hours at most. You may need to be online with teleport requests enabled and inventory space.
- Services (such as building, base builds, and custom orders): manually completed by our team, and may take up to 48 hours depending on the size and complexity of the request.
- You must provide accurate account information (your in-game name) for delivery.
- For services and larger orders, you may need to coordinate with our team — you can reach us anytime via live chat.
- All deliveries are logged and confirmed.
5. Refund Policy
- Refunds are available ONLY before delivery
- Once items are delivered to your account, all sales are final
- No refunds after delivery confirmation
- See our full Refund Policy for details
6. Customer Responsibilities
You are responsible for:
- Providing accurate account and contact information
- Being available for delivery coordination
- Securing your account credentials
- Responding to delivery messages within 3 days
7. Account Security
We recommend using strong passwords and maintaining account security. We are not responsible for account compromises unrelated to our service.
8. Third-Party Services
Donut Market is an independent marketplace. We are not affiliated with, endorsed by, or connected to any game servers, gaming platforms, or game developers.
You are responsible for understanding and complying with any applicable third-party terms of service. We cannot control third-party policies or actions.
9. Dispute Resolution
We encourage customers to contact us directly if any issues arise with your order. Our support team is available to resolve concerns quickly.
If you have concerns about your order, please contact us before initiating any payment disputes so we can work together to resolve the issue.
10. Prohibited Conduct
The following actions may result in account suspension:
- Providing false information
- Abusing our support services
- Fraudulent activity or misrepresentation
- Violating these terms
11. Limitation of Liability
Our liability is limited to the purchase price of your order. We are not responsible for:
- Third-party actions or policies
- Issues arising from incorrect customer information
- Problems unrelated to our delivery service
12. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our service after changes constitutes acceptance of updated terms.
13. Contact Information
For support or questions:
Official Seller: @Galary
Donut Market — Digital Marketplace
By completing your purchase, you confirm that you:
- ✓ Are at least 18 years old (or have parental consent)
- ✓ Have read and agree to these Terms of Service
- ✓ Understand that digital goods are non-refundable after delivery
- ✓ Agree to provide accurate information for delivery
