Privacy Policy

Thank you for choosing our service. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and related services.

1. Information We Collect

We collect the following types of information to process payments, deliver goods, and improve our service:

• Email Address: Used for order confirmation, delivery notifications, and customer support.
• In-Game Name: Used to deliver purchased goods and verify payment.
• Discord Username (if linked): Collected if you connect your Discord account via our bot, to facilitate communication and delivery.
• Session Information: For each transaction or invoice, we may collect your IP address, country, device information, and other session data for fraud prevention, order verification, and marketing analytics.

2. How We Use Your Information

Your information is used for the following purposes:

• Order Processing: To confirm payments, deliver digital goods/services, and provide customer support.
• Account Verification: To verify your in-game and Discord identities for secure delivery.
• Marketing & Analytics: To improve our services, understand customer demographics, and enhance your experience.
• Security & Fraud Prevention: To detect suspicious activity and protect both you and our platform.

3. How We Share Your Information

We do not sell or share your personal information with third parties except in the following cases:

• Service Providers: We may use trusted third-party platforms for payment processing, email delivery, or analytics, under strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, regulation, or court order.

4. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online service is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by updating the effective date and, where required, provide additional notice.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Email: support@donutsmp.market
• Discord: discord.gg/donutspawner